PES, the largest supplier of Thwaites, Mecalac, Terex and Barford dumper parts in the UK have now had an on-line shop for just over 3 years. After several years of thinking about it we finally decided to take the plunge and create the UK’s first on-line shop for dumper parts. Several companies have followed PES but I am still proud to say, biased I might be, that PES is the only on-line parts shop that gives you real-time stock levels and can be used by account and cash customers alike. The information on every part available is still unsurpassed by our competitors and gives our customers the confidence that, when they are laid in their bath with the Mr Matey bubbles soaking their tired bodies, they are ordering the correct part and it will arrive next day as they know we have it in stock.
All the hours that we spent building the site with 1000’s of Thwaites, Mecalac, Terex and Barford parts having to be added have been worth it with nearly 10% of our monthly sales coming from our parts website which means we have gone from nothing to £40K a month in just over 3 years. One of the main reasons we resisted having an on-line shop was the fear of customers ordering the wrong parts. This however has not been the case and I can only put it down to the amount of information we supply on every part which enables the correct part selection to be made.
For those of us, normally of a certain age, who would never use it and would prefer to have pins put in various extremely tender parts of their bodies than go on-line there is no need to worry. We won’t be going down the artificial intelligence route and go completely digital, we still have the human intelligence aspect with Marc, David and Jason still on the telephone sorting out parts for your Thwaites, Mecalac, Terex and Barford dumper.
With over £1 million pounds worth of dumper parts on the shelf ready for next day delivery, 3 dedicated dumper specialist parts whose knowledge is second-to-none and an unrivalled on-line shop you can see why PES is the UK’s largest supplier of dumper parts for Thwaites, Mecalac, Terex and Barford dumpers. As the famous Ronseal advert stated ‘it does what is say’s on the tin’ which in today’s bluster/rhetoric/slogan dominated world is a bit of a rarity.
